Gaming should be for fun, not stress. vb111 believes every member deserves to enjoy gaming in a healthy and mindful way — ensuring that is our responsibility.
If you or someone you know is experiencing a gaming problem, please reach out to our support team.
9:00 AM – 12:00 AM, 7 days a week
At vb111, we believe online gaming should be a source of fun and entertainment — never a cause of financial stress or emotional distress. Playing responsibly means knowing your limits, being able to stop at the right time, and keeping gaming as a small part of your life.
We are committed to the well-being of every member. That is why vb111 offers a range of responsible gaming tools and measures that any member can use whenever needed. On this page, you will find guidance on how to play safely, what warning signs to look out for, and where to get help.
Responsible gaming is not a sign of weakness — it is a mark of maturity and good judgment. Knowing your limits and sticking to them is what a truly smart gamer does.
Vb111 adheres to international responsible gaming standards. The following core principles are always in effect across our platform:
When gaming starts becoming a problem rather than a pleasure, certain warning signs begin to appear. If you notice any of the following in yourself or someone you know, it is time to pay attention:
Chasing losses with repeated bets; wagering beyond your means; borrowing money or using family funds to play.
Feeling restless when not playing; lying about gaming; excessive anger or frustration after a loss.
Playing far longer than planned; continuing to play at the expense of work, studies, or sleep.
Withdrawing from family and friends; becoming irritated when gaming is mentioned; strain in relationships.
If you recognise any of these signs in yourself, there is no shame in it. Acknowledging the issue is the first step toward a solution. Our support team is always here for you.
Vb111 provides members with several practical tools to help them stay safe, all of which can be activated at any time through the support team:
You can set your own maximum deposit amount on a daily, weekly, or monthly basis. Once the limit is reached, the system will automatically stop accepting further deposits.
Set a bet limit to cap your total wager amount within a given period. This removes the temptation to place impulsive bets beyond your plan.
Decide in advance the maximum loss you are comfortable with in a given period. Once that limit is reached, your account will automatically be paused.
Set a time limit for how long you play in a single session. When the time is up, the system will notify you and suggest taking a break.
You can voluntarily suspend your account for anywhere from 1 day to 6 weeks. During this period, you will not be able to log in or place any bets.
To activate or modify any of these tools, contact our support team. Tightening a limit takes effect immediately, while loosening one requires a minimum waiting period of 72 hours.
If you feel that gaming is having a negative impact on your life, self-exclusion is the most effective step you can take. vb111 offers two self-exclusion options:
To activate self-exclusion, email [email protected] or let us know via support chat. Your request will take effect within 24 hours.
If you attempt to open a new account during a self-exclusion period, we reserve the right to close it. This measure exists solely to protect you.
Vb111 strictly prohibits anyone under 18 from accessing the platform. Age is verified at registration, and KYC documents are requested whenever there is any doubt.
If you are a parent and want to restrict online gaming on your child's device, take the following steps:
Reflect on the questions below. If you answer "yes" to more than two, please speak with our support team.
We care about more than just the games — your well-being and safety matter to us.
All data on vb111 is secured with SSL encryption. Your personal and financial information is completely confidential and is never shared with third parties.
You have full control over your deposit, bet, loss, and session time limits. Customize your entire experience to match your preferences and means.
If unusual playing patterns or extended sessions are detected, the system will automatically alert you — helping you stay aware and in control.
Strict age verification is carried out at registration and, where necessary, through the KYC process to ensure no one under 18 can access the platform.
Our support team is specially trained in responsible gaming and ready to help you through any difficulty — without judgment.
You can temporarily or permanently close your account with a single request. Taking a break is easy — coming back is entirely your choice.
Join vb111 and be part of a safe, transparent, and responsible gaming experience. Your protection is our priority.
18+ | Play Responsibly | Seek Help If You Have a Problem